How can we help?
We are here to make sure Lumi works for your team.
Email us
support@runlumi.appWe reply within one business day.
Support hours: Monday–Friday, 9:00–18:00 ICT (UTC+7)
Frequently Asked Questions
How do I invite my team?
Go to Settings → Teams → Invite Members. Enter their email and select a role. They will receive an invitation link.
How does the daily pulse work?
Every day, each team member answers six short questions about what they worked on, what is blocked, and what needs attention. Lumi compiles these into a CEO brief.
Where does the AI analysis come from?
Lumi uses a language model to extract commitments, risks, and decisions from your team's daily updates. All processing happens within your organization's isolated data boundary.
Can I export my data?
Yes. Contact support@runlumi.app and we will provide a full export of your organization's data in a machine-readable format within 14 days.
Is there a free trial?
Yes. New organizations get a 14-day free pilot with full features. No credit card required.